We're here to help.

Open the app, go to Settings → Restore Purchases, and confirm with your Google account. Purchases are managed through RevenueCat and restore within seconds. If it doesn't work, email us with your purchase receipt.

Sync is opt-in: go to Settings → Sync → Sign in with Google. Your history and settings will be encrypted and synced across devices. You can disable or delete synced data anytime.

Check that you're online, that your API key (if using BYOK) is valid, and that the selected model is available. Local AI models require downloading the model once under Settings → AI.